Return and Replacement Policy

FREE RETURNS REPLACEMENT AND REFUND POLICE

ICNbuys.com offer free return, replacement and refund police on the bellowing status:

1. Status: Quantity and/or sizing issues

1) Quantity shortage

If an order received is of lesser quantity than described, Customer must provide clear proof, such as by photo or video, to ICNbuys.com customer service center, service@icnbuys.com, who will then review proof to determine whether a free return, refund or replacement will be issued. After receiving the returned items, the replacement or refund will be arranged by ICNbuys.com

2) Sizing/Measurements

If an order does not meet described sizing (e.g. clothing, shoes), Customer must provide clear proof, such as by photo or video, to ICNbuys.com customer service center, service@icnbuys.com, who will then determine whether a return and refund is warranted; if there is a misunderstanding of sizes or measurements, unless there is an obvious difference between what Customer ordered and what was received, ICNbuys.com will review the item description and adhere to globally recognized measurements in making its determination.

2. Status: Color, appearance, or style discrepancies

If a received item differs from the item listing's photos with regards to color, appearance, style—including model and/or material type, Customer must provide clear proof, such as by photo or video, to ICNbuys.com customer service center, service@icnbuys.com, who will then determine if a free return, refund or replacement will be issued.

If a return and refund request is opened, options available to the customer would be partial or full refund. If the item is returned, buyer will pay for the return shipping cost first and ICNbuys.com will be responsible for reimbursement.

OTHER STATUS RETURNS POLICE

If a refund and return is requested on an item for other reasons such as “I do not like the item” or “I no longer want the item,” the buyer should pay for the return shipping cost. After receiving the new and original packaged items, ICNbuys.com will arrange the replacement or refund.

CAN’T BE RETURNED OR REFUND STATUS

Items can be returned within 20 days of receiving them. After 20 days, the items can’t be returned or refund. Items must be new. The used items can’t be returned. Items must be returned in the original manufacturer's packaging. That's why we recommend you keep your packaging for at least the first 20 days after purchase. Items must be new. The used items can’t be returned.